Delete your Pupiters account
This page explains how to delete your account in the Pupiters Android app and its data, and what happens to that data.
Delete your account in the app
- Open Pupiters and sign in.
- On the home screen, tap Settings.
- Under Account, tap Delete account, then Delete forever.
Your account and data are deleted at once. This cannot be undone.
Ask us to delete your account
If you cannot use the app, request deletion with this form. Give your Pupiters username and an email address we can reach you at. The form is a Google Form, so Google stores your answers for us. We may need to verify that the account is yours before acting. We handle web deletion requests within 30 days.
Uninstalling the app does not delete your account or server records.
What is deleted
Deleting your account removes from the active service:
- your sign-in record, including your Google email and account identifiers
- your profile: username, display name, emoji avatar, invite code, settings and stored time zone
- all your Plongs and "No plong today" check-ins
- your friendships, friend requests, blocks, reactions, pokes and push tokens, records of notifications sent to you, and reports you made or that are about you
Your friends lose access to your data, and other users can no longer find you. People you invited keep their accounts, but the invite credit to you is removed. Deleted accounts drop out of our usage and invite counts.
When you delete your account in the app, it also removes the check-ins saved on that phone; if that fails, the app tells you how to finish. Check-ins saved on another phone where you used Pupiters stay there until you clear Pupiters' storage or uninstall the app on that phone.
What is kept, and for how long
- Deletion-request messages: kept for 6 months as a record of the request, then deleted.
- Notification records: records of notifications sent to friends about you no longer identify you, and we delete them once they are 3 days old.
- Backups and logs: Pupiters runs on Supabase's Free plan, which does not include automatic backups and keeps API and database logs for 1 day. Sign-in audit records that Supabase Auth keeps, which can include your email, expire within 30 days. Notification providers handle delivery data under their own policies.
We cannot erase copies other people saved, such as screenshots, or delete your Google account.
Delete some data without deleting your account
You can delete a single Plong or check-in in the app while its day is today or yesterday. To ask us to delete other specific data without deleting your account, write to dev@ridzki.com.
More details: Privacy Policy.